Follow

Troubleshooting

I cannot connect to the Hansoft server locally on my machine.

Solution:

Windows

Make sure that you are using the correct server name and port. By default the server name is your computer name, which can be found in ‘Properties’ when right-clicking ‘My Computer’. The server port is 50256 unless it has been changed. See the Hansoft sys admin manual for information on how to change the server listen port.

 

Mac OS X

Make sure that you are using the correct server name and port. By default the server name is your computer name, which can be found by clicking the Apple symbol in the upper left of the screen(default). In the drop-down menu select “system preferences” and then “Sharing”. The server port is 50256 unless it has been changed. See the Hansoft sys admin manual for information on how to change the server listen port.  

 

Problem:

I cannot connect to the Hansoft server locally over a network.

Solution:

If there’s a firewall present on the network, make sure that it allows connections through the server listen port.If a specific user is unable to access the server make sure that there is a working connection between the server and the client machines, through the port used by the server. One way of doing this is by using Telnet to set up a connection from the client machine to the server through the server listen port.

How to use Telnet on Mac OS X 

How to use Telnet on Windows

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments