Looking to submit a support request? We are now a Perforce company, please submit any requests on our new support page.
Follow

Mac OS X

 

Install

To install the Hansoft client on Mac OS X, first download the .dmg installation file from the Hansoft website.

Once you have saved the setup file, double click it and follow the given instructions.

Uninstall

Uninstall the client by going to the "Applications" folder in Finder, right click the Hansoft icon and choose "Move to trash".

Some files need to be removed manually.

Delete the following folders: /Users/"Your username"/Library/Application Support/Hansoft and /Users/"Your username"/Library/Caches/Hansoft.

If you have trouble finding these files use "Go" and type "~/Library/Application Support" and "~/Library/Caches".

/Users/"Your username"/Library/Application Support/Hansoft

/Users/"Your username"/Library/Caches/Hansoft

License upgrade

Once you have logged in, it is possible to upgrade your license to accommodate more users. The license upgrade is delivered via e-mail if the server is not connected to the Hansoft license server.

If you are connected to the Hansoft license server it will automatically upgrade when support@hansoft.com has been notified and confirmed its activation.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request